Mandt Training for Maryland DSP Teams, Agencies, and Families

Small blended Mandt classes for Maryland DDA providers, DSP teams, adult day programs, community living agencies, and family-directed support teams. Join a public class or ask us to come onsite or to your home for a private group.

☎️ (410) 404-4020  |  ✉️ Doug@CompassionateLearningInstitute.com

Is Mandt Training Right for You?

Who attends

Mandt System training is designed for people supporting individuals who may exhibit challenging or crisis behaviors. Common attendees include:

  • Direct support professionals and Maryland DDA provider staff
  • Adult day program, community living, and residential team members
  • Family-directed or self-directed support teams
  • Behavioral health staff, special education staff, and human services workers

What you’ll walk away with

After completing the training, participants will:

  • Understand the relational foundation behind the Mandt System
  • Practice de-escalation techniques grounded in respect and dignity
  • Meet certification requirements for their organization
  • Receive a certificate valid for one year

How the Training Works

Blended Format (Recommended)

Our blended class lets your staff complete foundational coursework online, then attend a single in-person day for hands-on skills training.

  • Day 1 — E-Learning (Self-Paced): Chapters 1 & 2 cover relational foundations and de-escalation skills. Students complete this online before attending the in-person session.
  • Day 2 — In-Person: Chapters 3 & 4 cover technical self-protection and holding skills. Hands-on practice, scenario-based training, and certification assessment.

This format is approved by The Mandt System and meets all Maryland DDA compliance requirements.

Standard In-Person Format

Prefer a traditional classroom experience? We also offer the full two-day, in-person certification training.

  • Day 1: Relational and communication foundations (Chapters 1 & 2)
  • Day 2: Applied skills and scenario-based practice (Chapters 3 & 4)

Both days are instructor-led at a scheduled location.

Location & Scheduling

Check the Arlo catalog for public class dates, or contact us to request a private blended class. Private classes can be scheduled for small teams, including groups as small as four, and may be held onsite at your agency or in a family home when that makes training easier.

Invoicing & Reimbursement

Invoicing is available for organizations enrolling multiple staff. If you are coordinating training for a DDA provider, agency team, or family-directed support group, contact us before registering so we can help with scheduling, invoicing, and group logistics.

Why Compassionate Learning Institute

We deliver Mandt System training with a focus on practical application and genuine respect for the people you serve. CLI’s instructor team, including Rachel Souza, brings real-world experience in behavioral health and direct support settings — so every concept connects to the work you actually do.

Small class sizes. Clear instruction. A certificate that meets your organization’s requirements.

Blended

Complete theory online at your own pace. Attend one in-person day for hands-on certification.

1-Year

Certificate valid for one year. Meets annual recertification requirements for most organizations.

Mandt™

Certified Mandt System training provider. Certified instructors with real-world direct care experience.

Ready to Register?

Browse public classes in Arlo, or contact us if your team needs a private onsite or in-home blended Mandt class.